Deux-Montagnes Achieves Level 5 Ribbon for Excellence in BiblioQUALITÉ Program

The City of Deux-Montagnes has achieved a significant milestone in public library service excellence, securing a Level 5 ribbon with an impressive 89% rating in the 2023 BiblioQUALITÉ program diagnostic. This high score, which reflects a 4% improvement from the previous evaluation, sets the city apart in Québec, where the average score among participating cities in the program is 70%. With a score 19% above the average, Deux-Montagnes continues to demonstrate a strong commitment to providing exceptional library services.
The BiblioQUALITÉ program, spearheaded by the Association des bibliothèques publiques du Québec (ABPQ), is designed to evaluate and recognize the quality of public libraries across the province through a sustainable, objective framework. Cities are assessed across five quantifiable indicators that reflect essential components of a robust library system: acquisition expenditures, operating hours, adequate space, seating availability, and staffing resources. These indicators serve as a comprehensive measure of the library’s ability to meet the needs of its community and maintain a high standard of accessibility and service.
Deux-Montagnes’ high rating reflects ongoing efforts to enhance the local library, making it a resource-rich and inviting space for residents of all ages. Recent initiatives include an expansion of the library’s hours, ensuring greater flexibility for users, as well as significant investment in new book collections, digital media, and educational resources aimed at meeting the diverse interests of the community. Additionally, the city has increased its commitment to qualified staffing, ensuring that users receive expert assistance and guidance in navigating both traditional and digital library resources.
Mayor Denis Martin noted that the Level 5 rating underlines the city’s dedication to continuous improvement in public services. He expressed hopes that this recognition will inspire more residents to explore the library’s offerings and benefit from the broad range of services available. Martin highlighted the city’s focus on fostering a welcoming environment through enhanced facilities, qualified personnel, and an ever-expanding collection that reflects the needs of Deux-Montagnes’ evolving community.
Beyond the services and resources within the library walls, the Deux-Montagnes Public Library also prioritizes accessibility and community engagement. The library regularly hosts a variety of programs, workshops, and events tailored to different age groups and interests, including children’s story hours, educational workshops, and digital literacy programs. These initiatives not only provide residents with learning opportunities but also strengthen the library’s role as a community hub, fostering connection and inclusivity.