Back to overburdened ERs

The CISSS des Laurentides asks the population to avoid the emergencies of Saint-Eustache and Saint-Jérôme in the event of non-urgent health problems 

A new press release from the CISSS des Laurentides brings back the large overcrowding ER problem of the Laurentian hospitals. Due to the high occupancy rates in its emergencies of Saint Eustache and Saint-Jérôme, the Integrated Health and Social Services Center (CISSS) des Laurentides asks the population with non-urgent health problems to opt for other solutions than 


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going to the emergency room, particularly in these two places.

Patients whose situation is not urgent are invited to consult their family doctor, pharmacist, a doctor in a walk-in clinic or to contact Info-Santé, by dialing 811, where a nurse can contact them advise and direct them to the appropriate department.

The CISSS des Laurentides ensures that urgent cases will be taken care of quickly throughout 

the region. A person in a critical and unstable situation should not hesitate to go to the emergency room, where essential care will be provided.

The following options should always be considered, regardless of the emergency:

• call 811 Info-Santé to speak to a nurse;

• consult their family doctor;

• see a doctor in a walk-in clinic at;

• consult a doctor in a pediatric clinic if the child meets the entry criteria;

• consult a pharmacist.