If municipal satisfaction were an Olympic sport, Blainville might just be bringing home the gold. A recent web survey conducted between January 29 and February 17, 2025, has revealed just how much this North Shore city is impressing its residents — and, frankly, leaving many other municipalities in its rearview mirror.
Out of 554 respondents, a resounding majority expressed high levels of satisfaction with both the communication tools and municipal services provided by the City of Blainville. And these aren’t just warm fuzzy feelings — they’re numbers that outperform the provincial benchmark known as the Léger Standard, which aggregates data from Quebec cities with populations between 50,000 and 99,999.
Blainville: Where Good News Travels Fast (and Often)
As far as communications go, 81% of respondents said they were satisfied with how the City keeps them in the loop. The average satisfaction score came in at 7.4 out of 10, beating the Léger average of 6.9. Seventy-five percent said they feel well-informed, and 62% thought the frequency of communications was just right — not too much, not too little. Goldilocks would be proud.
Municipal Services That Shine (and Shovel)
Across nearly every service area, Blainville either met or exceeded expectations — and in most cases, crushed the provincial norms. From the cleanliness of neighborhoods (8.5 vs. 7.3) to snow removal on sidewalks (8.2 vs. 6.7), residents aren’t just surviving winter — they’re praising how well the City helps them navigate it. Garbage day, often a municipal Achilles’ heel, is instead a high point in Blainville: organic waste collection scored 8.5 out of 10, while recycling pickup earned an even more impressive 8.6.
Safety First, and a Close Second
Blainville’s public safety services are also winning public approval. Fire protection wowed residents with a score of 8.8 — over a full point higher than the Léger benchmark of 7.7. The local police service and overall neighborhood safety both scored 8.3 and 8.4, respectively, suggesting that residents feel not only protected but genuinely at ease in their communities.
A Cultural and Recreational Playground
And it’s not just about garbage and snow. Blainville’s community life is also hitting high notes. The municipal library earned an astounding 9.1, suggesting it might be the best-loved building in town. The city’s sports and leisure programs garnered an 8.5, while its bike paths — increasingly a measure of a town’s quality of life — rated 8.4, beating the Léger average of 7. Even public transit, often a pain point in suburban settings, came in at a respectable 6.9 compared to a 6 across similar cities.
Civic Pride on Display
Mayor Liza Poulin was quick to acknowledge the survey as more than just a report card — for her, it’s a reflection of civic engagement and a vibrant community. “These excellent results testify to a dynamic living environment, a diverse range of activities, and a clear commitment by the City to inform, consult, and involve its population,” she said.
Meanwhile, Chantal Gauvreau, the City’s director general, took a moment to give credit where it’s due — to the municipal team working behind the scenes. “I’m extremely proud of these results, which reflect the collective work of our entire team, dedicated every day to delivering quality services,” she stated.
A City That’s Listening — and Delivering
While municipal surveys often reveal tepid or mixed feedback, Blainville’s results tell a different story — one of consistency, reliability, and a commitment to continuous improvement. Yes, not everything is perfect (public transit still has room to grow), but the overall picture is clear: Blainville isn’t just checking boxes. It’s setting the bar.
So if you’re wondering what happens when a municipality communicates with its residents and follows through on promises, look no further than Blainville — a town that’s not just talking the talk but shoveling the sidewalks, collecting the compost, and keeping its citizens happy along the way.
