CISSS Laurentides Seeks Input from Informal Caregivers to Enhance Patient Care

The Laurentides Integrated Health and Social Services Center (CISSS) is embarking on a mission to elevate its healthcare practices by engaging informal caregivers. In an effort to enhance care partnerships involving medical staff, patients, their informal caregivers, and community collaborators, CISSS is calling upon informal caregivers who have witnessed the hospitalization of their loved ones to participate in an enlightening online survey. This initiative seeks to gauge their perspectives on the caregiving experience and post-hospitalization follow-up care and services.

At the core of this endeavor is the belief that by centering informal caregivers and patients in the heart of the care partnership and by actively promoting their integration and engagement, CISSS can refine its practices, ultimately ensuring a safe, functional, and successful return to home for patients. Rosemonde Landry, CEO of CISSS des Laurentides, emphasizes the significance of this approach, noting that it is pivotal for the improvement of healthcare services.


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The ambitious project, aptly named “Partners for Home Above All,” sets its sights on crafting and deploying a suite of tools and resources tailored to the needs of service users, their families, informal caregivers, and all other stakeholders involved in the healthcare process, including medical professionals from primary care and hospital settings.

The insights derived from the online survey, accessible via this link [], are poised to play a critical role in identifying existing strengths and areas of improvement within the realm of informal caregiver involvement in the care partnership and post-hospitalization care. The ultimate objective is to optimize this partnership, resulting in a more seamless and holistic healthcare experience for all involved.

For individuals seeking further information on this initiative, CISSS Laurentides encourages a visit to their dedicated caregiving page at This represents an opportunity for the community to stay informed, engaged, and actively contribute to the evolution of healthcare practices within the Laurentides region. CISSS des Laurentides hopes that stakeholders can pave the way for a brighter and more compassionate healthcare future.